GEOS Response, llc.

Privacy Statement

This Privacy Policy identifies and describes the way GEOS Response uses and protects the information we collect about Customers and Users. All use of GEOS Safety and Response products and services, as well as visits to our websites, are subject to this Privacy Policy. The Information We Collect, How We Collect It, And How We Use It We may collect different types of personal and other information based on your use of our products and services and our business relationship with you. Some examples include:
  • Contact Information that allows us to communicate with you -- including your name, address, telephone number, and e-mail address;
  • Emergency Contact Information for your emergency contact in the event of an emergency such as nearest relative etc;
  • Billing information for the organization or school related to your financial relationship with us -- including your payment data, credit history, credit card numbers, school identity numbers, security codes, and service history;
  • Equipment, Performance, and other Technical Information about your use of our network, services, products or websites.
We collect information in two primary ways:
  • You give it to us when you purchase, register users, or otherwise interact with us about a product or service we offer or provide;
  • We collect it automatically when you visit our websites or use our products and services:
  • We may employ cookies to help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting the Site. For example, we may save your login information so you don't have to sign in every time you visit the site;
We may use the information we collect in a variety of ways, including to:
  • Provide you with the best customer experience possible;
  • Provide the services you purchase;
  • Communicate with you regarding the service you purchased;
  • Address network integrity and security issues;
  • Provide local directory and directory assistance;
  • When you access the School Safety Response web site.
Location Information
  • We may monitor, collect and use your wireless location information, as well as other information obtained from our network and your device, to provide you with wireless voice and data communications, and to network you into to a secure voice bridge during a security threat;
  • Sharing
With GEOS Safety and Response Affiliated Companies within the GEOS group of companies and in particular the International Emergency Response Coordination Center (IERCC) may share your Personal Information with each other to make sure your experience is as seamless as possible, and you have the full benefit of what School Safety has to offer. With Non-GEOS Organizations: We share your Personal Information only with non-GEOS companies that perform services on our behalf, and only as necessary for them to perform those services.
  • We require those non-GEOS companies to protect any Personal Information they may receive in a manner consistent with this policy.
  • We do not provide Personal Information to non-GEOS companies for the marketing of their own products and services without your consent.
With First Responders and other Support Organizations: We may provide Personal Information to non-School Safety companies or other third parties for purposes such as:
  • Responding to 911 calls and other emergencies;
  • First Response Agencies
  • Medical Facilities
  • Rescue Coordination Centers
  • Complying with court orders and other legal process;
  • To assist with identity and location verification
    Anonymous & Aggregate Information
  • We collect some information on an anonymous basis. We also may anonymize the personal information we collect about you.
  • We obtain aggregate data by combining anonymous data that meet certain criteria into groups.
  • We may share aggregate or anonymous information in various formats with trusted non-School Safety entities, and may work with those entities to do research and provide products and services.
Our Online Privacy Policy for Children
  • Our websites products and services are not designed to attract children under the age of 13 or obtain any kind of personal information on them.
  • We do not knowingly collect personally identifying information from anyone under the age of 13 unless we first obtain permission from that child's parent or legal guardian.
  • In the event that a child under the age of 13 is involved in an incident that requires the service of School Safety response, the guardian is deemed to be the School.
Safeguarding Your Information: Our Policy on Data Protection and Security
  • We do not sell your Personal Information to anyone for any purpose.
  • We maintain information about you in our business records while you are a customer, or until it is no longer needed for business, tax, or legal purposes.
  • We have implemented encryption or other appropriate security controls to protect Personal Information when stored or transmitted by School Safety.
  • We require non-GEOS companies acting on our behalf to protect any Personal Information they may receive in a manner consistent with this Policy. We do not allow them to use such information for any other purpose.
Customer Privacy Controls and Choices We will provide you with notice of changes to this policy.